Stand Out from the Crowd

In Scotland there are over 550 golf courses to choose from – that’s more courses per head of population than anywhere else in the world! This abundance of choice is great for visiting golfers but often provides a real challenge for the golf clubs themselves. For example, there are over 20 golf clubs within a 10-mile radius of our client The Bishopbriggs Golf Club. 

We have put together a list of simple digital marketing techniques than you can use to make sure your golf club stands out from the other clubs in your local area.

Use High Quality and Interesting Content

One of the easiest ways to make sure your golf club stands out is to produce content that will catch the eye of golfers and stop them scrolling through their feed. Keep in mind that you are not only competing with other business’ content but also the content of friends and family. Quality content will bring in more new followers, increase the number of likes, and make your operation seem more professional.

Here are a few ideas of the type of content you could use:

  • High quality and Professional Photography/Videography – Images of the course at different times of the year, the facilities your club offer, golfers on the course, events
  • Aerial/Drone Footage 
  • Video interview with key staff members (General Manager, Pro, Head Greenkeeper)
  • Video interview with members (Why they became a member, what they enjoy about your club)
  • Special Events within clubs – Hole in Ones, membership anniversaries, Historical events (On this Day)
  • Social Media Competitions – “Guess the Winner”

There is a chance you are already producing content based around some of these ideas but the key to standing out is making sure that this content is of the highest possible standard. This may involve hiring professionals or investing in better technology. Spending an amount of your valuable marketing budget just for social media posts might seem like a waste. However it should be a crucial part of your golf course’s marketing strategy . You could also use these pictures or videos for your website, emails, and other marketing methods.

Keep an Eye on the Competition

In order to make sure you stand out from the competition; it is important to understand what they are doing. Taking some time to look at their social media content is an excellent way to help you decide what you need to do to stand out. Be honest with yourself, are there posts more appealing, better quality or more interesting? If yes, then it is time to invest some time and effort into getting your posts up to standard. Even if you think your club is leading the way in your local area, it might be worth getting an unbiased opinion just to be sure.

Following the accounts of your competitors will also help keep you up to date as their posts appear in your feed.

Create Accounts on Different platforms

Having an account on Facebook has been popular with golf clubs for many years to the point that there are now little or no clubs without one. The number of golf clubs who have accounts on other social media platforms such Instagram, Twitter or LinkedIn is much smaller. This less crowded space gives your club an excellent opportunity to stand out from not only your local competitors but golf clubs all over the country. Posting content over different platforms will also allow you to reach larger numbers of people and help raise the awareness of your club within the different communities of people who use these platforms. 

Before you start creating other accounts, it is essential to remember that quality of post is far more critical than the quantity. Make sure you are able to produce the best quality content first, especially for platforms such as Instagram or LinkedIn. Although increasing your reach is vital, it is far more beneficial to produce high quality content on one platform than it is to produce average or poor content on multiple platforms.

Paid Social Media Advertising

The use of paid social media advertising services such as Facebook Ads is surprisingly still a greatly underutilised marketing tool by golf clubs. Our research has shown that less than 3% of Scottish golf clubs currently use Facebook Ads to promote their club*. This means that there is a real opportunity for your club to be one of a few, if not the only golf club in your local area utilising this tool. 

Paid Social Media Advertising allows you to use identifiers such as age, gender, location and interests to ensure you are effectively reaching your target market. These adverts will then appear on the feeds of your intended audience. Using a service such as Facebook Ads will also allow you to create a list of potential leads from people who have clicked on your ad and entered their contact details. 

There is of course the need to invest an amount of budget into these ads. However, you are in control of the amount. Generally, the ad spend is much lower than traditional marketing tools, such as print media, and produces much higher ROI.

Working with a digital marketing agency such as ourselves is an excellent way to ensure your investment is effectively spent. 

*information correct at time of posting

How Caddie Marketing can help you

At Caddie Marketing, not only are we experts in digital marketing, we also have a deep understanding of the golf industry and the challenges it faces. We have brought these two sectors together seamlessly to provide excellent results for our clients.

Terms such as ‘lead generation’, ‘conversions’, ‘Ads Manager’ and ‘target audience’ might seem like a whole new language… you are not alone. Our experience shows that the golf industry still needs acquainting with the benefits of digital marketing.

As part of the service we offer, we will take over the whole process of marketing your promotions from beginning to end. Our team will use their expertise to ensure that your promotion reaches and appeals to your target market of golfers. All that will be left for you to do is work through the list of genuinely interested leads and convert them into revenue for your club.

We pride ourselves on providing the best results and excellent ROI for our clients. We have taken relatively small amounts of ad spend and turned them into significant revenue. We are confident in our ability to do the same for you!If you are interested in finding out more about the service we offer and how we can help your golf club, please contact us by heading to caddiemarketing.co.uk/contact/

Membership Retention

It is often said that it is cheaper to retain an existing customer than it is to acquire a new one. Despite this many golf clubs spend enormous amounts of time and effort on coming up with new and exciting ways to attract new members. Working out how to keep the members they already have is often an afterthought (when was the last time you heard of a Retention Secretary on golf club’s committee). 

Below we have put together some simple ways to ensure you retain the members you have and how to even use someone leaving your club to your advantage.

New Members

Retention starts from the moment someone becomes a member. However, many clubs are seeing a high turnover of members, particularly in the first 2-3 years of membership. New members may be no more critical than existing members but they also haven’t built up any loyalty to the club. They will have less reservations about taking their business elsewhere if their golfing experience is not as positive as it could be. Below we have put together some ideas to help you to integrate a new member into the club and retain them in the long term.

Meet the key people within the club

All potential members should have a meeting with the General Manager/Secretary. They should be shown around the club and give them the opportunity to ask any questions. If possible they should be introduced to the Club Pro and the relevant captain for their membership category.

There are also always existing members who are superb advocates of the club who would be ideal to help make new members feel welcome. Identify them, be sure they know who the new members are and encourage them to engage with the new members when they see them around.

Welcome Pack

All new members should get a comprehensive welcome pack which contains all the key elements to help then settle into the club. The pack should include the following:

  • Membership Card
  • Bag tag
  • Welcome letter from Club Manager/Secretary and/or Captain
  • Member Benefits sheet (discounts in proshop, free society membership for non golfing family members, discounted junior membership for family members)
  • Club information
    • Opening times
    • Newsletter
    • Competitions
    • Social calendar
    • Lessons
    • Pro shop
    • Guest prices
    • Bar menu
    • Reciprocal golf

Golf

It sounds obvious but golfers join a club to play golf.

Your existing members will know all about various competitions, how to find a game and interclub societies but a new member won’t. Don’t assume that they will find out for themselves, make it easy for them. Ask your pro to set them up with the right type of people or run new member competitions to help them meet fellow new members.

Communication

Creating communications specifically for new members is important and critical to helping them feel valued and part of the club. Sending out an email after an initial period of time to ensure they are settling into the club and that they do not have any issues is an excellent way to achieve this .If there are any major changes in the way the club operates, for example winter golf, it is important to communicate these with new members.

Running a new members survey towards the end of their first year is another option. Not only will it allow you to connect with your new members before the crucial membership renewal time, it will also give you a fresh perspective on your club.

Existing Members

One of the most common complaints by existing members is poor communication. The more often you communicate with your members, the more value they will see in their membership. The more you make them feel special, the more likely they are to talk about your golf club and act as an ambassador for you, which will assist your recruitment. Below are a few different ways to better communicate with your existing members:

  • Weekly email from General Manager or Secretary
  • Captain’s Update after council meetings
  • Member Forums
  • Set up a Private Facebook Page/Group for members only (See our blog on how to set and run these properly)
  • Invite members to meet with Head Greenkeeper and let him show and explain essential work on the course

Regardless of which method you choose to use, the important thing is to give your members the opportunity to voice their opinions and concerns and feel like they are being listened to. It is also essential to ensure that any regular communication is engaging and interesting. Don’t send out a communication just to waffle or you may lose interest.

As with new members, running an existing member survey is an excellent way to gain a better understanding of how satisfied your members are with how the club is operating. Hiring an external company to create and manage these surveys is the best option. They will be able to create a survey that is not influenced by internal politics or contains questions that are biased towards getting the answers the club wants to hear. This way you will ensure you receive a much truer reflection of the current mindset of the membership. There is a strong chance you will receive some negative feedback. Use it as an opportunity to improve the way the club is run. If your membership can see that you are listening to them, they are much more likely to stay.

Caddie Marketing Top Tip – Track your members

By using a system such as BRS, you can track your members and determine how well they are utilising their current membership package. If you discover someone is over or under utilising their membership, you should contact them and offer to change their membership package. If you don’t there is a chance they may decide to leave as they are not getting value for money from their current membership. For example, if Mr Smith has only played once a month but is currently signed up to a full membership, it may be worth contacting him and offering to move him to a more suitable membership package. This is an excellent way to show how much you value him as a member. It will also ensure you still receive some amount of membership revenue from him and reduce them chance of him leaving.

Exit survey/questionnaire

Members will leave golf clubs. That is just a fact. Some departures from golf clubs are a result of a change in personal circumstances. Others will leave because they can’t get a tee time, they aren’t happy with the condition of the course or they don’t feel valued. The key is knowing why in order to prevent it happening too regularly. If you know the reason why, there is always the opportunity to get them back. Creating a short questionnaire to send out to anyone who chooses to leave the club or does not renew their membership is an excellent way to gather this information. They may unearth an underlying issue you were not aware of or highlight a common reason for leaving. It will also help you make informed decisions about necessary changes to stop others from leaving for the same reason.

Choosing the Perfect Partner

Setting up, running and analysing a successful marketing campaign is a time consuming job. In order to ensure this important task is properly looked after, some golf clubs are looking for external help with their marketing. However, in the same way as picking the right golfing partner will affect your enjoyment, picking the right marketing partner can affect the success of your campaigns. We have listed a few key considerations to think about when choosing who to work with.

Industry Experience


First and foremost, it is essential to find a partner who has a strong understanding of your business. Having proven experience resolving similar issues to your own is also important. It may be that your local marketing agency is therefore not your best option. Choosing instead to work with a marketing agency with specific knowledge of the golf industry will not only guarantee they have the skills and experience mentioned above. They will also have the ability to create content that appeals to golfers, speak your business’ language and understand the nuisances of working with a golf club’s management structure.

Results and ROI

The financial pressure on golf clubs is greater than it has ever been. The need to make sound investments is imperative. It is therefore essential that whoever you choose to work with can provide evidence of their results and more importantly the potential return on investment for your club. 

Market Penetration

It can be easy to think that the best option for your club is to follow the crowd and work with the same partner. Some of these companies will be able to display a long list of other golf clubs they work with. Others will be able to boast a large number of readers or online followers. These may appear appealing to you. Be careful!

Your golf club may be lost amongst the crowd or have your voice drowned out by bigger and better known competitors. Before choosing your partner, make sure they are able to give your club and your promotions the care and attention that they deserve.

How Caddie Marketing Can Help

Not only are we experts in digital marketing, we also have a deep understanding of the golf industry and the challenges it faces. We have brought these two sectors together seamlessly to provide excellent results for our clients.

Terms such as ‘lead generation’, ‘conversions’, ‘Ads Manager’ and ‘target audience’ might seem to you like a whole new language. You are not alone. Our experience shows that the golf industry  is only just beginning to get acquainted with the benefits of digital marketing.

As part of the service we offer, we will take over the whole process of marketing your promotions from beginning to end. Our team will use their expertise to ensure that your promotion reaches and appeals to your target market of golfers. All that will be left for you to do is work through the list of genuinely interested leads and convert them into revenue for your club. We’ll even show you how to do that!

We pride ourselves on providing the best results and excellent ROI for our clients. Using the expertise we have built up, we have taken relatively small amounts of ad spend and turned them into significant revenue. We are confident in our ability to do the same for you.

Head here to find out more:  caddiemarketing.co.uk/contact/

Use Your Marketing Budget Effectively

The financial pressure on golf clubs is greater than it has ever been. The need to make sound investments is imperative. However, it is our observation that when it comes to marketing, some golf clubs are still willing to invest significant amounts of money in services that provide no clear return for the club itself. With that in mind we have put together some simple ideas to help you use your marketing budget effectively.

Ask what is the return for your club

Golf clubs are targets for companies who are looking to sell space in their publications, websites and social media pages. Many of these companies can boast about the ability to promote your club to their extremely large readerships or online following. At first glance, this may seem like an attractive option. However the truth is that the companies will have a very difficult job proving that they can provide any return for your investment. Many will have little or no interest in whether or not your advert is actually successful. After all, their primary goal is to sell their product. Before you spend any of your marketing budget, make sure you have evidence of significant returns for your club.

Example from 2020 of the results we deliver for our clients

Invest in tools that benefit the whole club

Many clubs use their marketing budget to only promote their membership, society day and visitor green fee offers. Although this is a very important thing to do, there are other areas that could have longer term benefits if you choose to invest in them. Using your budget to improve the design and functionality of your website is one such option. Creating an up to date portfolio of high quality photographs and videos that can be used for social media posts and marketing material is another. If membership retention is an issue for a club, why not consider paying an external company to run a survey of your membership to gain a better understanding of any issues or concerns they have.

Select the correct marketing method 

Selecting the correct marketing method is the key to ensuring you invest your marketing budget effectively. The choice you make will affect your ability to measure the success of your campaign. In general, the three marketing methods used by golf clubs are Print, Facebook posts and Facebook Ads. We have a separate blog that fully outlines the pros and cons of each method.

caddiemarketing.co.uk/2021/01/04/selecting-the-best-marketing-method-for-your-campaign/

It is our strong belief that using Facebook Ads is the best option for golf clubs. They give you the opportunity to reach a large number of potential customers. They also allow you to select the exact audience you would like to target. Mostly importantly in terms of using your budget effectively, they present clear figures about the performance of your campaign. This will allow you to accurately calculate your ROI. Setting up and managing Facebook Ads, is time consuming and requires a strong understanding of tools such as Facebook Ads Manager. With that in mind we suggest working with a digital marketing agency such as ourselves. 

Selecting the Best Marketing Method for Your Campaign

As we start a new year,  many golf clubs will be turning their attention towards running marketing campaigns for their 2021 membership packages. Selecting the best marketing method is an enormous factor in their success. With that in mind we have put together a guide to the three most common types of marketing used by golf clubs, Print, Facebook Posts and Facebook Ads, to help you decide which is most suitable for your club.

Print

For a number of years, print marketing has been the most common choice for golf clubs when it came to promoting their membership options. Putting an advert in a publication that is likely to be read by the type of people you are trying to attract appears to be a sensible decision. However, the reality is very different. Print is by far the most expensive option in this guide. Most adverts cost between £500-£1000. With no way to measure the success of your specific ad, it is impossible for golf clubs to work out if this is money well spent. Another issue with using print is the lack of control golf clubs have when it comes to their promotion. The publication will decide on how much you need to spend. They will decide when the magazines are produced and where they are distributed. They will decide what other adverts they put next to your ad. The reality of advertising using print media is that you are giving control of your campaign over to a company whose primary interest is to sell their product and the ad space within them. Whether your ad is successful is of little consequence to them.

Facebook Posts

The emergence of social media networks, in particular Facebook, has offered golf clubs a new way to promote their membership packages. Posting on Facebook offers golf clubs a free and easy to use in house marketing platform that has the potential to reach significant numbers of golfers. This seems like a very appealing option. However, the reality is that using Facebook posts as a marketing tool comes with a number of limitations. Despite the large numbers of people using Facebook, a standard Facebook post will only appear on the news feed of around 6% of the people who like your page – only around 100-200 people for most golf clubs. You also have no control about who Facebook will select to show your post to. You could end up promoting your membership packages to people who are already members of your club. As with print, you also have no way to measure how successfully your post is working as a marketing tool or target specific locations or demographics

Facebook Ads

Facebook Ads are paid adverts that are created using Facebook’s Ad Manager and allow you to fully utilise Facebook as a marketing tool. They are by far the least commonly used option of the three. Facebook Ads will appear on people’s Facebook news feed just as Facebook Posts. However, Facebook Ads are not limited to just people who like your page. They are able to reach anyone with a Facebook account. Even better, you can choose the exact target audience that will see the advert. Facebook Ads allow you to target people based on an extensive number of demographics and interests, such as age, gender and location. 

Although there is a cost involved in running Facebook Ads, you are in full control of how much you decide to invest. The amount of ad spend will have an effect on the number of people your ad will reach. If you decided to invest a similar amount to the cost of a print advert, it is very likely that your ad would be seen by a significantly higher number of people. Facebook Ads also give you a large amount of data which will allow you to accurately calculate the ROI for your ad. Of the three options, they definitely require the most time and technical knowledge of tools such Facebook Ad Manager. However, the enormous benefits they offer you make spending the time to educate yourself or choosing to work with a digital marketing agency a very worthwhile investment.

Your Club’s Letter to Santa

By now we are sure you have already posted your list of presents to the North Pole and hoping that you were on Santa’s good list. What if your club could write it’s own Christmas wish list? What sort of “presents” would it ask for? We have put together a list of what we believe would be the most requested “gifts“ for Christmas and the year ahead.

Increased Membership

This has been the number one gift for most clubs in the past and is likely to remain in that position for many years to come. Having a steady stream of membership leads and the revenue they generate is the goal of almost every club.

Visitor/Society Days Bookings

After membership, Visitor and Society Day bookings is often the secondary revenue stream for many clubs . For those clubs who have reached their constitutional membership limits it may be their primary focus. Much like a Christmas hamper, visitor and society days bookings are the gift that keeps giving. Not only do they generate revenue through green fees, these types of customers are far more likely to spend money in other areas of the club such as the pro shop and clubhouse.

Increased Awareness

There are many clubs who would simply like their club to be more well known within the golfing community. They can already offer a similar customer experience and have the same high quality facilities as their more well known competitors. Their hope will be that by increasing their awareness they will make themselves a more attractive option for golfers looking for membership or to book society days. Some will also be hoping to use this increased awareness to break into the lucrative overseas visitor market.

Promote Other Areas of the Club


Golf clubs are not just their course. Areas such as food and beverage, event space in the clubhouse or lessons with your pro can all be significant revenue streams. Although they may not at the top of many club’s Christmas lists, the income they provide can be the perfect stocking filler alongside the more lucrative revenue generators.

How Caddie Marketing Can Help

Just like Santa elves, we will work tirelessly to ensure your club receives the presents it asked for. 

Not only are we experts in digital marketing, we also have a deep understanding of the golf industry and the challenges it faces. We have brought these two sectors together seamlessly to provide excellent results for our clients.

Terms such as ‘lead generation’, ‘conversions’, ‘Ads Manager’ and ‘target audience’ might seem to you like a whole new language. You are not alone. Our experience shows that the golf industry  is only just beginning to get acquainted with the benefits of digital marketing.

As part of the service we offer, we will take over the whole process of marketing your promotions from beginning to end. Our team will use their expertise to ensure that your promotion reaches and appeals to your target market of golfers. All that will be left for you to do is work through the list of genuinely interested leads and convert them into revenue for your club. We’ll even show you how to do that!

We pride ourselves on providing the best results and excellent ROI for our clients. Using  the expertise we have built up, we have taken relatively small amounts of ad spend and turned them into significant revenue. We are confident in our ability to do the same for you.

Head here to find out more:  caddiemarketing.co.uk/contact/

5 Tips For Golf Club Email Marketing

Email Marketing

Like it or not, thanks to modern technology, social media and digital marketing techniques, it is easy for Golf Clubs to gather a bucket-load of consumer data from many online sources.

As a marketer, using this data wisely in a cross-channel marketing strategy can be invaluable to the success of your business. Consumer data allows you to understand your customers more than ever before.

Email marketing is a powerful vehicle for delivering your latest offers, events and news to golfers. By understanding and segmenting your data, you can target a specific audience with appropriate and relevant messaging. It is important to remember that your messaging should be relevant, valuable, and engaging.

But an average office worker receives 121 emails, and sends around 40 business emails per day. That means that you need to ensure that your email stands out in the inbox, and isn’t one of the many that are overlooked as irrelevant.

So here are some of our Top Tips to ensure that your email campaigns are effective and fruitful.

1) Clean your lists

Data cleanse

First and foremost, there is no point in spending time crafting and designing a beautiful email if it’s being sent out to the wrong audience… or no audience at all!

If you have fully complied with the recent GDPR ‘opt-in’ requirements, then your list should hopefully mostly contain high-value subscribers, who are directly interested in your golf club or course.

Ensure, however, to review your lists regularly to ensure that you remove outdated or duplicate records. You don’t want your precious mailing to end up in spam or junk folders at the end of the day!

2) Impactful Subject-Line

Email subject line

With 121 email received per day, your email needs to catch the eye of the reader to attract them to open your mailing.

Try to craft your subject line to include as much info as possible, as succinctly as possible. Try to tell golfers why they should open your email. Let them know your offering, and think about the tone of voice, is it brand-consistent?

The length of your email subject line may take you a bit of trial and error to find out which works best. With the increase in emails being opened on a mobile device, you should take that into account when writing your subject line. Campaign Monitor suggests that the optimum number of characters to ensure open-rate success across devices is between 50-70 characters.

Email campaigns should be continually analysed. Measure which emails have a successful open- and click-through rate, and try to figure out why, by comparing them to those with lower results. You could run an A/B test, including using different styles and lengths of subject lines, to see which one works best.

3) Tone of voice

Tone of voice

Bear in mind your club’s values when writing your emails. Try to keep your email content consistent with your brand. If your brand is portrayed across website and social channels in a serious manner, then stick with that in your emails. Don’t suddenly try to be comical or humorous. And vice versa, if your club is more light-hearted, then loosen up on your emails and don’t be too serious, remain consistent.

Alternatively, however, depending on your club, and audience, it may be possible to go slightly off-brand as a one-off weekly ‘Friday fun’ light-hearted email, for example. As long as there is no confusion with your brand, and you are sure that it won’t damage your club’s reputation in any way.

4) Provide value

Value content

The objective of your email should be to achieve a goal. That goal more likely than not will be to ‘click-through’ to your website. Give golfers just enough value content to grab their intrigue and attract them to click through to find out more.

Regardless of whether they click-through this one time, providing them with valuable and engaging content will remain with them and they will be more likely to open your future emails, increasing the likelihood that they will visit and play your course at some point.

Other methods of providing value and attracting a click-through may be to offer a discount or a free download.

Remember to provide links to your social channels too to ensure cross-channel engagement.

5) Creative Design

Email design

When you have crafted the content of your email, you need to make sure it looks great to increase impact. Around 68% of emails are opened on mobile devices, take that into account when designing your email and ensure that your design is responsive to make sure it looks great on smartphones and other devices.

Mailing providers like MailChimp provide lots of free modern, well-crafted templates which you can edit to suit your own brand. Use impactful visuals, hi-quality photography, or even professional looking animated GIFs to catch the eye.


We hope these Top Tips have been helpful. If you’d like to discuss how we can work with you to develop effective Email Marketing campaigns, or our other Creative services, get in touch.

10 Tips for a Successful Golf Club Facebook Page

Facebook Like

If you don’t already have a Facebook Business Page set up for your Golf Club, then you probably should. With nearly 2 Billion monthly active users, it’s well-advised to ensure your Club has a presence.

If you’ve set up a personal profile on Facebook, you’ll be familiar with using the platform, but setting up a Business Page comes with a completely different variety of issues to take into account.

Unlike a personal profile, you should be thinking with more a strategy in mind, it’s marketing your Club after all. You should be aiming to get likes, shares, and engagement in order to attract more ‘loyal fans’, also known as … potential customers. You should think twice about the images or videos you are posting, how do they reflect your Club? Are they high-quality, relevant, and interesting enough to represent your facility?

Getting started can be tricky, so we’ve compiled this list of Top Tips you can follow to ensure you create a page that is engaging, represents your Golf Club, and takes advantage of the tools Facebook has to offer.

1) Differentiate between Personal and Business Profiles

Facebook Business Page

Don’t make the rookie error of setting up a Personal Profile for your Club. Aside from the fact it looks amateurish and unprofessional, you’ll be missing out on a whole raft of useful promotional tools, analytics reports, and advertising opportunities that Facebook for Business has to offer. Also, you know when someone has to request to be your friend on Facebook? You don’t want to put any roadblocks in the way of anyone connecting and engaging with your Page.

2) Assign reliable and trustworthy Admins

Facebook Business Admin

Your Club’s Business Page is an important marketing channel, don’t just allow anyone access to control the page. Review who really NEEDS access, or who would be of great benefit, and limit the admin rights to only those. The more people that have access, the more opportunities there are for PR disasters to occur. If an admin posts on Facebook late on a Saturday night without realising they are logged in as the admin of your Page, and not their own personal profile, it could very quickly get messy! If you have a team of admins, consider some social media training, or create guidelines and review them regularly.

To assign admins on your Page, click “Settings,” and “Page Roles.”

3) Logo & Cover Photo

Facebook cover

Make sure to make your Page recognisable by using your main logo or Club badge as the profile picture. This profile pic will appear next to every post you make, so adjust it to make sure it’s of good enough quality that it can be read clearly.

Take advantage of the canvas that is your Cover Photo at the top of your page. This should be an appealing image or video that relates to your Club, but can also be used to advertise your latest offers or promotions. Your Profile Picture should remain constant to create brand consistency and recognition, but consider changing your Cover Photo regularly to freshen things up, maybe once a month, or once a season. Be sure to view your cover photo on a mobile device to check whether you need to readjust or crop it.

TIP: Facebook occasionally changes the dimensions of profile pics and cover photo, keep an eye on it and check here to find out the most up to date dimensions.

4) Add a ‘call-to-action’

Facebook call to action

You can now utilise the handy call-to-action function for a variety of tasks, including ‘watch video’, ‘book now’ or ‘sign up’. It’s a useful marketing tool for driving traffic to your website, or a page of your choosing, or increasing engagement through direct messaging.

You can add a call-to-action to your Page by clicking the blue “Add a Button” box.

Add Button Facebook

You can then choose which CTA you’d like to use, or you can click on the drop-down arrow next to the button and select ‘view insights’ to get analytics on how the button is performing.

5) Complete your ‘About’ section

About information Facebook

Don’t underestimate the importance of the ‘About’ section. It’s fun to add all your images and buttons, but the details in your ‘about’ section is invaluable for golfers to find out more about your Club and course.

Fill the section with us much information as you can, whilst being brief. That might seem like an oxymoron but it’s important to be clear about your Club, without boring the visitor to death. Be as complete as you can about your Club, your story, and your offers.

Adding information about your milestones and achievements gives golfers a feeling for your background and history.

6) Posting video and photos to your Timeline

Video photo post Facebook

As a Golf Business Page, you should try to include visual content as often as possible. Visual content like photos get much more engagement than a text-only post, and video content gets even more! Facebook loves you to post video as it keeps viewers on their site longer (allowing Facebook to sell more advertising).

Facebook Live is hugely popular now, and the statistics show that viewers will watch a Live video for three times longer than a standard video post. Use Facebook Live to engage with viewers and promote the culture and personality of your Golf Club.

7) Post frequency

social media content planner

There’s no magic solution to how often you should post, track your engagement and see what works. You should be as regular and consistent as possible, without being overly-present and annoying. Posting less regularly will mean that people will disengage with you, as you’re not taking your social strategy seriously.

Marketers will create a ‘content calendar’, planning a month, or more, in advance to ensure consistency and professionalism. There are plenty of free content calendar templates available online, find one that works for you.

Facebook allows you to schedule posts, which is extremely helpful. Once you have create your content calendar, you could write all of you posts in one day, and schedule each for when you would like it to be published, meaning you don’t need to worry about posting them for the rest of the month. There are lots of social media software solutions out there, like Sprout Social, but you can schedule posts from directly within Facebook too. Just click the arrow next to the “Publish” button and click “Schedule Post.”

Facebook schedule post

8) Allow fans to send you private messages

Facebook Messenger

Facebook Messenger is a useful tool for allowing golfers to send you a direct private message, which is great for customer service, or queries. You can enable this feature through your page settings.

Facebook Messenger

Make sure you only enable this feature if you are able to monitor your messages and respond in a timely manner however, as your response rate is shown to all visitors, and a poor response rate could reflect badly on your Club.

9) Engage with comments

Facebook comments engagement

The main reason for having a Facebook Business Page should be to ‘engage’ with your fans (remember… potential visitors/members). Be sure to view any comments on your posts, and engage with them in a suitable manner. You’ll get notifications for each comment made, which helps to keep you informed of what’s going on. If you regularly receive hundreds of comments, it’s probably wise not to get into liking or replying to every single one, but definitely keep an eye on the conversation to see if there’s any need for you to jump in.

10) Gain more fans by promoting your page or post

Facebook boost

Facebook makes money through advertising, that’s how it works, so in exchange for an advertising fee, you have the option to Promote your page to a particular demographic. You may think, “why would I pay when Facebook is free to use?”, well Facebook cleverly doesn’t show your posts to everyone, it only pushes it to less than 10% of your followers timelines, unless you pay to promote it. The good news, however, is that Facebook’s algorithms are incredible, and in exchange for a little bit of cash, you can push your page, or post, to an accurately targeted audience, based on their behaviours and likes, meaning you are much more likely to gain ‘high-value’ followers, i.e. fans who are actually interested in golf… rather than your friend’s mum!

You can easily ‘Create an ad’ from your page, and follow the Facebook options based on what your objectives are.

After choosing your objective, you can select your target audience, your daily budget, and much more. Make sure to use visual imagery which is eye-catching, appealing and relevant to your Club or audience.


We hope you found this guide helpful. If you’d like to find out more about how we can work with you to design and build your social media pages, and promote your Golf Club through digital marketing strategies, get in touch.

Until then, Happy Facebooking 😉

5-Step Checklist to a Successful Golf Website [Infographic]

working-on-website-layout-negative-space-2

Are you developing a new website for your Club? Or want to make sure you have all the boxes ticked on your current website? Here are our 5 Top Tips for making sure your website is up to scratch.

If you’d prefer to leave it to the professionals, get in touch with us to arrange a FREE Digital Audit of your website and Social Media activity.

Website tips infographic

Social Media checklist for golf clubs ✅

social media tips

Using Social Media is a vital tool for golf clubs now, but are you using it effectively? Here’s some of our top tips to make sure you’re on the right tracks.

brand consistency
1. Brand Consistency

How many Social channels are you using? Facebook, Twitter, Instagram? To ensure brand awareness, make sure that your profile picture is the same across all channels. Don’t use a picture of your clubhouse as your profile picture on Facebook, and the 18th green on your Twitter profile… use your logo, badge or crest on all your channels.

plan content
2. Post regularly

Create a better following and increase your followers by posting regularly. Three times per week is good, once per day is awesome! Plan ahead.

video content
3. Use video

Posting videos can get you up to 3x more engagement than a standard post. A 30 secs video of someone teeing off in the medal, or putting out on the 18th is enough to get users’ attention.

engage
4. Be engaging

Get users’ involved in your posts, ask for feedback, or encourage discussion by providing talking points which generates comments and shares.

call to action
5. Call to action

Think about incorporating a call-to-action into every post. What do you want users to do? “Call the Pro now” to book a lesson or a tee time? “Email the clubhouse” to book a table for that lunch deal? Tell them what to do.